Despre job

Staff Captain Requirements - Qualification as Staff Captain on one or several of the following rivers: - Danube - Dutch and Belgian rivers - Rhine, Main and Moselle - Seine, Rhône and Saône - A or B river patent - Radar and radio certificate for the respective areas of operation - Ability to communicate in German for navigation purposes - Ability to communicate in English with guests and company personnel - Leadership skills - Team player - Good social skills and ability to interact with guests - Organized and dependable personality with a strong sense of responsibility Role and Responsibilities - Represent the company values and visions - Ensure a professional and courteous service while managing the daily operations - Implement and maintain company standards and operating procedures - Adhere and enforce the company “Safety Management plan” - Observe all legal requirements and protocols - Conduct quality controls and spot checks - Distribute information within the team as well as to all other departments, including shore-side and head office - Navigate the ship safely from port to port along Europe’s rivers - Direct, manage and supervise all nautical-technical-safety matters - Assume responsibility for the safety of the ship, the guests, the entire crew, and environmental stewardship - Supervise and train the nautical team in carrying out deck work - Interact with guests courteously - Liaise with the hotel manager and cruise director to ensure guest satisfaction - Evaluate nautical crew and provide feedback, including performance enhancing action plans when necessary - Support and encourage talented crewmembers by identifying and suggesting career steps, following the company HR operating standards - Liaise professionally with local authorities during inspections and audits - Monitor the nautical crew vacation plans - Monitor the nautical crew duty-schedules and ensure compliance with relevant labour legislation - Be familiar with all docking locations - Ensure proper storage use and that emergency escape routes are always free Side Tasks - Prepare and supervise winter repairs - In charge of winter harbor - Manage other duties such as luggage service, loading, and garbage off-loading - Manage and execute all safety drills - Report any accidents or incidents to the company accordingly - Identify “near miss” situations accordingly and follow up with reports - Participate in scheduled trainings, briefings, and meetings